1. Our online technical support process
1>Download our remote control software.
2>Install the remote control software.
3>After installation: you will get your PC's IP address and your password,
4>Offering our service department your PC's IP address and your password,
5>Then we can remote control your PC, and show you how to make the correct hardware and software set up and program making.
6>If you have better ideas for the online technical support, please inform us too.
7>ERALED has the right to refuse your online technical support unless you have already make the above preparation.
2. Our Online service include:
1>Controlling software using of the LED screen system
2>Program making of the LED screen system
3>Perimeter set up of the LED screen system